VISION

VISION

To be a well accomplished resolute and an ingenious Air power capable of fulfilling the aspirations of the nation and preserving the severity and territorial integrity Of the Island.

MISSION

To train, equip and deploy a professional Air Force exploiting our core competencies to undertake air operations in support of National Security.

Click the Link to Sri Lanka Air Force Official Web site

PROFESSIONAL TELEPHONE OPERATOR

QUALITIES OF A PROFESSIONAL TELEPHONE OPERATOR

·       Operator should answer the all incoming call very politely and clearly by using good operating expressions.

·       Operator must not listen subscriber’s conversation for other purposes.

·        Operator should not make unnecessary conversation with subscribers.

·       Operator should not get angry with subscribers. Because of subscribers satisfaction is the most important factor.

·       Operator should not consume food or drink while operating at the switchboard it will make the bad picture about the organization.

·       Operator should not leave the exchange without being properly relieved by the incoming operator.

·       Operator must keep a good cooperation with other organization or other exchanges.

·       Operator should keep the exchange every time fully clean and tidy.  

WORKSTATION

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WORKSTATION 

 

Main Features

·       Windows 2010/NT-Workstation application.

·       Full support from keyboard or mouse.

·       Large name directory.

·       Identification of calling or called party; in case of ISDN trunks also of external parties.

·       Busy lamp field for up to 600 extensions or trunks.

·       Speed dial keys for fast call setup.

·       On-line help and demo’s.

·       Password protected.

·       LAN based directory distribution mechanism.

·       Directory printout facilities.

·       Nine languages, selection with menu commands.

·       Standard ISDN So interface to the SOPHO iS3000 series.

·       Multi-media access.

The heart and voice of company’s telecommunication system is the telephone operator. Connecting callers, handling messages, locating staff, dialing destinations, and welcoming visitors at the reception. To perform all these tasks effortlessly your telephone operator deserves the best.

It has an easy to use, easy to learn graphical user interface, easy to understand icons, an extensive and flexible name directory and various messaging facilities. Its multi-tasking capabilities enable your telephone operator to combine call handling with other office applications.