TELEPHONE OPERATOR ADVANCED COURSE 2013/01 PHOTOS
SLAF PABX DIRECT LINE TELAPHONE NUMBERS
COLOMBO
-0112441044
KATUNAYAKE
-0112253600
RATHMALANA
-0112635118
ANURADAPURA
-0252222138
HIGURAKGODA
-0272246063
CHINA
BAY
-0262233272
EKALA
-0112236487
DIYATHALAWA
-0572229063
MORAWEWA
-0263266517
PALALY
-0112441550
KOGGALA
-0912283144
SIGIRIYA
-0662286725
WEERAWILA
-0472237169
VAVNIYA
-0242222907
BATICALOA
-0652224415
AMPARA
-0632222300
KATUKURUNDA
-0342222308
GUWANPURA
-0112695403
MEERIGAMA
-0113144180
IRANAMADU -0243243628
MULATIV
-0243244596
DUTIES AND RESPONSIBILITIES OF TELEPHONE OPERATOR
DUTIES AND RESPONSIBILITIES OF TELEPHONE
OPERATOR
v Telephone operators should ensure the
following order to perform his/her duties in proper manner.
v All the internal and external calls are
to be answered with smooth and clear voice.
v The scope of the responsibility will not
only limit for the handing of incoming and outgoing telephone calls but also to
take relevant and timely actions as the situation’s demand.
v Emergencies are to be attended with the
clear understanding of situations while the SLAF rules and regulations are
properly adhered. Also all the incoming calls are to be answered
GOOD TELEPHONE OPERATOR IN THE AIR FORCE
HOW TO BE A GOOD TELEPHONE OPERATOR IN
THE SRI LANKA AIR FORCE
v Lot of companies hires a phone operator
which the main duty is to transfer calls, but in the military service it is
different. So as a military telephone operator they must consider following
facts.
v First thing to do is study the structure
of the camp and familiarize who is the base commander and their assistance and
familiarize yourself with different camp exchange.
v Try to learn as far as possible the
extensions or telephone numbers of the people you have to transfer to another
extension.
v When answering to the phone, always be a
polite and you do not know who is on the other line. It could be a senior
officer.
v To safe guard the image of the camp all
incoming calls are to be welcome with high hospitality.
v Specially in the military service the
operator’s duty is not only answering and connecting the calls but in an
emergency situation calls should be taken relevant timely actions as per the
situations.
v Operator must not give any un-authorized
details to the outside subscribers regarding the camp security.
v A military telephone operator must
follow up the camp security and telephone operator’s orders.
VISION
VISION
To be a well accomplished resolute and
an ingenious Air power capable of fulfilling the aspirations of the nation and
preserving the severity and territorial integrity Of the Island.
MISSION
To train,
equip and deploy a professional Air Force exploiting our core competencies to
undertake air operations in support of National Security.
Click the Link to Sri Lanka Air Force Official Web site
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