DUTIES AND RESPONSIBILITIES OF TELEPHONE OPERATOR

DUTIES AND RESPONSIBILITIES OF TELEPHONE OPERATOR

v Telephone operators should ensure the following order to perform his/her duties in proper manner.

v All the internal and external calls are to be answered with smooth and clear voice.

v The scope of the responsibility will not only limit for the handing of incoming and outgoing telephone calls but also to take relevant and timely actions as the situation’s demand.

v Emergencies are to be attended with the clear understanding of situations while the SLAF rules and regulations are properly adhered. Also all the incoming calls are to be answered