PROFESSIONAL TELEPHONE OPERATOR

QUALITIES OF A PROFESSIONAL TELEPHONE OPERATOR

·       Operator should answer the all incoming call very politely and clearly by using good operating expressions.

·       Operator must not listen subscriber’s conversation for other purposes.

·        Operator should not make unnecessary conversation with subscribers.

·       Operator should not get angry with subscribers. Because of subscribers satisfaction is the most important factor.

·       Operator should not consume food or drink while operating at the switchboard it will make the bad picture about the organization.

·       Operator should not leave the exchange without being properly relieved by the incoming operator.

·       Operator must keep a good cooperation with other organization or other exchanges.

·       Operator should keep the exchange every time fully clean and tidy.